Wednesday, May 21. 2008Social Media U - Social Media 101Trackbacks
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Thanks for sharing the article...it was a lot of fun to research and write about. You're right - it was not a piece that focused on the business value of these things. Instead, it was trying to highlight some of the subjects being studied by today's higher-ed students.Are you saying that the article made social media look like "one big happy fluffy cloud?" Because I'm going to have to go ahead and disagree with you there.
As one of the students who just took a social media class, I definitely feel your point about "Where's the ROI? What do I do first? What impact does X have over Y?",
I don't think the article says that isn't important, but just wanted to highlight that educational institutions are showing some progress in getting such classes taught. The "business" part of it... well.. That's a logical second step.
@ Sarah - I totally agree that you should disagree with me
Some background though - what we've found, sitting more on the client's "OK, so what do I actually do" end of it, is that a lot of the stuff is jumbled together and over-hyped (not saying you do the hype stuff btw) and it causes no end of confusion - plus high expectations - which leads to disappointment and potentially throwing out babies with bathwater @ Daryl - I agree, I think it is a logical second step. You may have noticed my unashamed pimp of our services at the end I also think a part that is missing in a lot of social media introductions is the downside risk - the antoisocial bit if you like |
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