Interview from the BBC...this piece is truly classic.
Simply put, a disruptive technology gives you what you want and at the same time, a better experience.
It sounds so straightforward. However, the exciting part is when you try and build a business on the back of this disruption. It's not always as easy as it sounds.
Should be branded on every Web 2.0 pundit's forehead
Rest of interview is also well worth a read - smart guy.