Wednesday, December 9. 2009Facebook Privacy is a contradiction in terms
As you all know, Facebook changed its privacy settings "for your benefit". As we noted earlier, this is bollocks, its all about getting their mitts on your data. The Electronic Frontier Foundation has the best analysis of this so, being a lazy blog, we precis its analysis:
The Good: Simpler Privacy Settings and Per-Post Privacy Options In other words, the word "Privacy" has been redefined by Facebook (and, it must be said some other Web 2.0 darlings) to mean "rampant extraction of your private data for general exposure and datamining". This is an inevitable result of the failure of the Advertising business model to fund te social networks, as we pointed out in our paper "FreeConomics - Why your data is free but everywhere in chains" If you add this to the Facebook Terms and Conditions (Facebook has the right to use your content for itself in any way into perpetuity) then its very clear that if you use the system for much more than the most banal of things, and expect your privacy to be kept intact, you are an A List sucker. But then, they already have 350m of them and, as others have noted beforehand, new ones are born every minute. It will be interesting to see how this plays to the EU Data Protection regulations. While the regulations are a bit fuzzy, this definitely flies in the face of the intent (Update - its Monday 14th, 5 days later and the whole shebang has finally hit the fan, this one is typical) Tuesday, December 8. 2009Google - Do No Evil has ceased to be.....
Like many people, I've been increasingly uneasy about where Google is going. There is a typical article on these concerns from the San Francisco Chronicle.
Google says it does recognize the threat. Like Microsoft a decade ago, it has dramatically scaled up its lobbying and public relations efforts. It has recently sought to partner with the industries complaining most vocally about its disruptive technologies and has given users more power to edit information stored about them. You just know that a business that responds to concerns by bumping up its lobbying and PR push has already crossed the line. But the things that made me finally conclude that this wasn't a bumbling transgression from a clumsy but friendly large organisation was when Eric Schmidt said (as reported in the Huffpo):
That has been the rallying cry of small time despots and people with unsavoury motives throughout the ages. It rings of the way the Nazis, Stalinists and Stasi grasped and kept power. (Yes, after 1,989 posts on Broadstuff we finally reach for Godwin's Law Which means, when you look at things like the new idea of Personalised search, you need to look at it very carefully, as Search Engine Land observes:
And take it up a level - this is by and large an assault on user privacy, which many of the "Web 2.0" companies are indulging in, as that is the golden motherload of value for them. And not just for them. As Huffo notes: He [Eric Schmidt] expands on his answer, adding that the your information could be made available not only to curious searchers or prying friends, but also to the authorities, and that there's little recourse for people worried about unintentionally "oversharing" online: What to do? Well, one of the lessons in observing States that move to despotism is that there comes a time when its too late to get out, but before that there are a number of events when the warning signs of future intentions become clear. At that point you know its time to get out. To my mind, this is that time for Google. That statement from Eric Schmidt makes it very clear where their heads are at. Caveat Emptor........ Update - nice rebuttal by Bruce Schneier - here is the start:
Read the rest too, its very well articulated. Monday, December 7. 2009Facebook's Board of Distractors?
Facebook is followed the time honoured path of Reputation Management for Naughty Companies - having burned much of the social capital it had in the User Protection stakes via Beacon et al, is it now trying to rebrand via borrowing others'? It's forming a Worthy Board:
Just don't tell the Board about those post-Beacon datamining plans before the IPO happens, eh I would love to believe that this particular leopard is changing its spots, and there are some other swallows coming in that may indicate a new approach, but the overall Facebook theme of prising users and their privacy apart (within the Facebook Walled Paradise) has been fairly consistent over the last 2 years to hail a sea change in attitude just yet. And all these swallows are still building up that nice, safe walled garden at the same time. Doing well by doing good PS - Maybe I'm getting old, but I'm sure AOL went through a similar phase when the 'Net was starting to eat at its content? Sunday, December 6. 2009Popping out to Amazon......
Amazon is rumoured to be looking at opening real bricks and mortar shops in the UK:
Property landlords said that the American company, which has a market value of $59.1 billion (£35.6 billion), had launched a secret search for bricks-and-mortar stores to support its rapidly growing website. It is understood to be scouring the country for high-profile sites just as the Borders book chain is shutting up shop. Heck, if they'd been a bit quicker off the mark they could've bought Woolworths. Question is, why would an internet retailer, with all those lovely online economics, go for the cut throat world of high street retail, especially as the sector is having a tough time right now? Apparently:
I hate Argos's system! Besides, getting a whole bricks-and-mortar retail network is a heck of a price to pay when all you may need is someone who can run a decent delivery service to step in, or the Royal Mail to sort itself out from its civil war. Maybe they should get into distribution instead? Stuff that White People don't like #3 - Climate Change Sceptics
There is a fascinating little article in today's (UK) Sunday Times, tracing how the Climate Change Sceptics have been deliberately excluded from the mainstream media and political argument for the last 5 years or so, but have managed to use blogs and other social media to reach their audience.
That this has been so is not really arguable anymore, the recent ClimateGate emails also point to a deliberate attempt to squash debate - and potentially even to falsify data, though hopefully the inquiry will get to the truth of that. (An aside - I note with interest by the way that all the Pro Climate Change articles in the Sunday Times are online, all the sceptical ones are not (so I can't point to the one that interested me). Is this the way news will go - you have to pay for the stuff you don't want to hear? ) Anyhow, the point that really interested me is the role of blogging in getting a message out around what amounts to censorship. Yet again, the 'umble blog is emerging as the organ of free speech while the mainstream media yet again emerges as the chief sales organ of the Official Line. As it has with The Crunch and various other unpopular things wot White People don't like such as resistance to immigration etc etc. But of all the Secular Religions, the Climate Change one has taken the strongest hold. It also strikes me that many who most deeply believe in it have the flimsiest grasp on the actual science, it seems to me that those who do know something about physics, maths or even - god forbid - actual thermodynamics, are those that are the more doubtful Thomasses. Not that many totally disagree you understand, just that scientifically trained people seem more aware of how unclear the underlying data is within the big picture of the Earth's warming and cooling cycles, especially regarding Man-Made global warming. Now don't get me wrong, I'm all in favour of reducing fossil fuel usage, pollution, wasted resources making tat etc etc, but I think there is a huge risk in drinking all the the Climate Change Cult Kool Aid, as much of it has more to do with money and power than ecology and will lead to the wrong decisions if not challenged - a view I note that the original Climate Change scientists are also now airing. I think it is entirely possible to be Green and not to take man made Global Warming seriously. This especially scares me looking at the hoo-ha around Copenhagen, which seems - to me, anyway - to be moving further and further away from a rational debate about mitigating the impacts of an increasingly resource hungry world, and more and more towards a politico-industrial summit to bed down the huge amounts of money at stake in promoting techniques like Carbon Trading (which is based largely on such sensible ideas as trading CDO's - a technique which did so well for our Financial industries in 2008. Nuff said) So whether you agree with Climate Change or not, whether you agree its man made or not, it is a very scary thing when half the debate is stifled by those who have access to power, whatever side they are on. And for that reason, I think we have to fight for the rights of Social Media tools liek blogs tohave proper freedom of speech, to free our data, and to be logged on all search engines (never mind Net Neutrality, I want Link Neutrality) I say this partly to provoke, of course - but it does occur to me that many in the Social Media Set just love blogs etc when they espouse the right causes but are often the first to cry for curbs to freedom of speech when they don't. Saturday, December 5. 2009How Google can help Newspapers (to kill themselves)
I originally wrote this article for yesterday (Friday), it was a send-up of Google CEO Eric Schmidt's writing in the WSJ about how Google can - ahem - "help" Newspapers. I decided at the time not to publish as I wondered if it was too outre (hence no post on Friday), but an article today from GigaOm has made me decide to push the button as its clear I'm not the only one seeing an underlying game here.
This was the original article - it takes what Eric Schmidt said and "translates" it:
This is what Kevin Kelleher at GigaOm wrote today, clearly seeing the same issues: Serving readers news based on what they’ve read can lead to a kind of tunnel vision where they’re insulated from the dissenting views and unpleasant truths. Newspapers emerged to serve communities, and communities are inherently hotpots of dissent. Targeting news stories as if they were advertisements runs counter to that important service. I want a news gadget bringing me stories that make me uncomfortable. Update - its been pointed out to me that Kara Swisher from Boomtown did a similar skit on Friday. Pitfalls of un-Enterprising Social Media usage![]() Pitfall of Social Media in Business (Business Week) This is an article we should have written, but Business Week got theirs in first so we will cut and flatter it profusely, as below: Over the past five years, an entire industry of consultants has arisen to help companies navigate the world of social networks, blogs, and wikis. The self-proclaimed experts range from legions of wannabes, many of them refugees from the real estate bust, to industry superstars such as Chris Brogan and Gary Vaynerchuk. They produce best-selling books and dole out advice or lead workshops at companies for thousands of dollars a day. The consultants evangelize the transformative power of social media and often cast themselves as triumphant case studies of successful networking and self-branding. Actually I'm glad they've written it as sometimes I feel we are the only guys questioning the Orthodoxy of Enterprise 2.0. Many have popped up in the last 2 years from (seemingly) nowhere but with a lot of PR push. My frustration is that many of these people have never worked in an enterprise, put in systems or done change management within an enterprise, and certainly very few have ever run anything. These would probably - in my old fashioned book anyway - be important criteria for selecting Enterprise 2.0 consultants or advisors, but hey ho..... (OK, OK being old salts in the game we would say that, but I really don't see how this is so radically different from other radical innovations that have come before like MRP, Just In Time/Lean Ops, etc). The other sure fire sign that an expert is not business or experience led is that too many solutions are based on dogma (whereas most companies are fairly unique to some extent), and are often trying to avoid proper business metrics and ROI with "new economics" calls - Dotcom 1.0 should make most CEOs very wary of that pitch.: Critics complain that many of the new experts have adopted an orthodoxy that provides little flexibility for differing situations—or outcomes. Their pronouncements follow a rigid gospel: Be transparent, engage with your customers, break down silos. Yet these strictures don't always make business sense. As the Business Week chart shown above notes, one has to be a bit more careful than that. Also, in our experience social networks in structured hierarchies that have to deliver to real deadlines work differently to consumer ones that don't. Most importantly, Social Media does not exist in a vacuum and to get real value it has to tie into other systems, as well as requiring restructuring to new ways of working to maximise its impact. To do this is non trivial and requires more than enthusiasm. (It does worry me slightly that a lot f the Social Media advice is coming from marketing companies rather than business ones, I think this risks driving too far down the Marcomms route without fundamentally attacking the end to end business processes. The issue for those in the industry who actually do know what they are doing is there are so many noisy people who don't, which leads to the risk of an "Akerlof Law" effect - ie because the buyer can't tell good from bad they assume the worst and price accordingly, and even look at the wrong things (speaking circuit profile vs implementation track record for example). As the article notes: The best way to avoid a similar backlash today is for social media's practitioners, including thousands of consultants, to shift the focus from promises to results. It may be the only way to convert the skeptics—and flush out the snake oil. Thursday, December 3. 2009How to fix the banking system by Graeme Pieterz
In the UK news today is the hullabaloo that RBS, a failed bank propped up by UK taxpayers money, wants to pay its bankers large market related bonuses to "retain the talent" (talent to do what, one may ask, given that the total value creation of the entire banking industry over the last 10 years is so massively negative that it nearly ruined the global financial system). If they do not get paid, the Board of Directors will resign ("Go on, make my day" is probably the average UK taxpayer's - and thus bank owner's - response). There has been a concerted behind the scenes PR campaign of breathtaking cheek to persuade newspapers to run items like "pay them even though it stinks", etc etc. That these bonuses are only possible because public money saved them and because they cey can only trade at current profits due to public money's de-risking effects seems to have eluded them.
Beyond this spat however is a far bigger issue, of which this is just another point of evidence - despite the bailouts of masses ($15 trillion and counting) of public money the banking leopard has clearly still not changed it spots ( like the French nobility of the 100 years war, the banks have learned nothing and forgotten nothing ), and now that it's risks are bailed out today, and in future will clearly be underpinned by public money, there is an extremely high probability that the banking system will hand over the same problem again in a few years, only far far bigger (due to said public money underpinning). (I suppose it solves the Climate Change problem though - making every global citizen into the equivalent of medieval serfs and making them work unto the 5th generation to pay back the debt will sure reduce carbon emission So what to do to prevent incipient forelock tugging villeiny? Graeme Pieterz has written a fairly concise blog post on how to fix the Banking system (you may recall his excellent "how to fix the economy" post a few weeks back), and I quote it in part below:
And bring back Glass-Steagal! Its my right to comment on a RT Godammit!
So, installed the latest edition of Tweetdeck yesterday, and soon after shot off a RT (re-twt) on some matter, with my usual < comment attached here. The RT pops up with my comment lots. TRy again - same effect. Ah - clearly, Tweetdeck has implemented the "helpful" new Twitter facility where only the pristine original can be passed on.
I really, really, really don't like this - my role in the Twitterverse is not just a bot to pass on the witterings of others, slave like - I like to comment on things, in fact sometimes I don'r RT because I adore the comment., but because I think its BS and want to add my 2p worth of scorn. Or just add my 2p worth. I see Paul Clarke is similarly grumpy: Yes, another play on cleaning up your stream – as with #fixreplies. But what’s all this stuff about ‘dictating’ etiquette? What happened to the evolutionary adoption of things that worked? Surely if a long stream of identical tweets was annoying, client applications would evolve that could suppress these at the client. Even I could code that… And if they weren’t identical? Well, that would be because people put in little personal comments along the way with their RTs. So you’d lose those, obviously. (Or have to throw them away depending on how you tuned your duplicate tweet suppression on the client.) Certainly another Twitter client - I want my ability to add comments back on Tweetdeck, and I want it now. This one is a biggie for my user experience. Update - as some helpful people have pointed out in the comments, one can actually adjust Tweetdeck to allow commenting, but it is certainly not the default. So do I feel sorry for my grumpiness above - well, a bit, but not really, because the Tweetdeck upgrade removed a facility I had already and valued, with no warning, and didn't tell me how to recover from it. Now you could argue that I'm being boorish, churlish and damn foolish, but I can tell you this - its the first time since starting to use Tweetdeck that I started to look at other clients. And that, ultimately, is the lesson. Update to my update - But the ultimate issue is this - Twitter has unilaterally changed a function, that the community evolved, for its own ends, this is where things start to get "interesting" as they say.
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Wednesday, December 2. 2009First Round, Murdoch - Google limits access
Google blinked - they have changed the system so that content publishers will be able to limit the number of articles viewers can access pages free through Google - NMA:
Interesting times. One in the eye for all the Link Economy pundits who never thought that what Google would do was that
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