Tuesday, September 15. 2009From Buzzword Bingo to Bullsh*t Binge-O
There has always been a good game in boring corporate meetings or conferences - Buzzword Bingo. First person to count 10 Corporatese sayings wins (this got to be far more fun with IM, and a real hoot with Twitter). But that was soooooo 2008, dahlings.
Now Paul Carr has evolved the game to new heights, using the newest form of social intercourse - videostreaming - and the oldest, alcohol. The (un)inspiration was the fairly insipid (that's not inspired spelled wrong btw) collection of startups on Day One at TechCrunch50 (we were even prompted to write about Companies we wanted to see there): The rules are simple – we start tomorrow at 9am (Pacific). Get up early, grab yourself a case of beer and then either sit in the room or, if you had better things to do with three grand, tune into the live stream and follow these simple instructions… You're allowed to throw 'em both up if its a Toyota Pious. Oh, what......it was a Pious?. For UK readers, 9am Pacific is 5pm GMT, ie Pimms O'Clock, so a perfect time to start. For New York readers, take an early lunch for Manhattans. Now why, I hear you ask, is a sober blog like Broadstuff giving airtime to debauched drinking games, instead of reporting on the TechCrunch50 companies. There are 2 answers to this: (1) Hyp...I mean sober reporting of the TC50 is being done, in spades, all over the web. If anything, we should be filtering them as a service , albeit through beer goggles may not be your optimum approach Besides, If I recall correctly, the best way to spot the winner the last few years has been to spot the "startup" with huge amounts of SV in-crowd funding and corporate support already Fast Flip to Strategic Media DominanceGoogle Fast Flip - each thumbnail is a news webpage Google has released Fast Flip, an interesting new way to read online news. As the NYT notes, Google believes current approaches are not optimal:
The way it works is this - each of the thumbnails on the screen (see picture above) is actually a link to a webpage. They are organised in horizontal rows, each row represents a grouping (eg All Webpages, Sports News, etc). The horizontal rows can be rapidly scrolled left - right to get to all the selections (there are more selections than appear on screen at any one time). In essence its just putting pictures links where once there would have been word links, the idea being that this speeds up the browsing experience. In that respect it is a very interesting step in the user interface for online news and mass information handling in general (and maps to Bing trying visual search). But there is a cunning plan in it as well, all in the name of speeding up your experience of course..... The articles, which are images of Web pages that have been stripped of ads and other items that slow them down, load with scant delay. Readers can zoom into a specific section, publication or article. They can often read the majority of an article directly on Google, although if they click on it, they will be taken to the publisher’s Web site. In other words, why go to the original site, or see its Ads? Of course, this will all be done for the Greater Good: Google plans to place display ads alongside the stories and share the resulting revenue with publishers. Mr. Bharat declined to discuss what percentage of the revenue will be kept by Google but said publishers would receive the majority. And as for the Olde Media, are they falling for it? “Of course there is a concern,” said Martin A. Nisenholtz, senior vice president for digital operations for The New York Times Company. “That doesn’t mean you don’t participate.” That the Olde Media are in this position today is largely because they have been pretty incompetent in dealing with the 'Net for the last 10 years, falling for a classic strategic honeyed beartrap like this would imply they are no wiser today. Mr Murdoch, no matter what you think of his media empire, is no f*ckwit*, and he ain't on the list of participants. (Update - Fake Eric Schmidt sends up Fast Flip with same conclusions as ours at The ToryGraph) *Australian technical term for strategically incompetent media executive Monday, September 14. 2009Companies We'd like to see at TechCrunch50
This was all started off by Paul Carr, who wrote about 4 companies he thought should be there:
...me-focussed companies as… In the comments, Andrew Scott added these 4: Cuddle.net : We have a soft spot for Twatter, which asked who you were doing, not what. Will it make TC50 this year I wonder? Others missing are: Make a Mint : Any others we've missed? Saturday, September 12. 2009Does the revolution start when PCs are brown goods?
Or pink, blue, black, etc etc......
Yesterday at Tuttle we were discussing the implications of the average small business being able to deploy equal, if not better, information handling gear than large companies and what that means. Add a bit of Coasian Transaction Cost theory (the lower the transaction costs, the smaller the organisation required) and you get to an interesting place. You knew all this, of course - but its always been "in the future", without a precise "when". Its been a serious discussion for at least 5 years, and mooted for at least 15 before, and yesterday we were talking about the smartphone (especially the iPhone) as the potential "tipping point" system. Today, an interesting article in the New York Times about the shift in how a PC is sold made me think the future may have arrived, sorta: PC makers began to sniff a change in consumer sensibilities a couple of years ago and, often influenced by Apple, went on a quest to find their swagger. Dell, for example, placed a premium on design, wrapping computers in everything from brushed aluminum to bamboo sheaths. Hewlett-Packard hired the fashion designer Vivienne Tam to construct a multicolored, purselike laptop and put a slick piano-black finish on its main product line. In other words the whole PC cash-o-system is turning into yet another brown goods market like TV, HiFi etc. This is pretty inevitable in any market over time - the technology starts out hard to use so geeks are kings, but over time it gets bedded down and rationalised until the technology is invisible. What is also happening is that the "pain point" in the bundle is shifting to connectivity, not computing power: Now, many consumers desire a speedy Internet connection above all else. They are the people buying the underpowered, low-cost netbooks, providing the PC industry with its lone bright spot (though lower profit margins) during the recession. The other fascinating thing this time is that the home gear is now better than the stuff found in the average corporate:
Now the article kinda stops with the observation that the customer, not the geek, is starting to be king which is the standard state in a mainstream commodity market. But I think the big story, not touched on in the article, is the corollary angle - ie to our above discussion, the day the main pieces of gear that you use to start the revolution are available in the high street supermarket and even (especially?) a child can use it and any erk can afford it, and its better than the (insert your epithet to corporate capitalist behemothdom here) then you have really hit Marxist nirvana of putting the means of production in the hands of every worker. Whether the digerati who believe this will be the New Utopia will be quite so happy when all the hoi polloi do get active and fail to behave as hoped is another matter, of course....... Welcome to the TwitterBubble
FT article about funders lining up to fund Twitter based startups:
Even though Twitter itself is yet to generate any revenue, early-stage investors are pouring millions of pounds into small companies in the Twitter “ecosystem” in the London area. In fact, reading some of the more breathless commentary doing the rounds one can see the unmistakeable signs of Bubblepsych, albeit a microblogging Microbubble. The underpinning logic is very sound, in our view: Saul Klein of TAG and Index Ventures, which also backed Skype, sees Twitter as part of a more fundamental shift in the internet to being a “live experience” rather than serving static web-pages. We'd agree that the Web is moving to a realtime Web, and in fact will evolve from there (we believe that real time will by necessity demand a filtered, predictive web). But to put one's eggs in the Twitter basket is a big risk, as you are essentially handing power over to a proprietary environment owned by a 3rd party that itself does not yet have a route to making profits - in fact in our view its most likely route to profit is a charge on those same services using its ecosystem. There is also, in our view, very little barrier to entry for newcomers so it will be hard to ensure a competitive advantage. Wordpress adopting widepread RSSCloud, Google adopting PubSubHubbub, and the relative ease of building a Twitter API system via open source components implies to us that the "real time" ecosystem landscape is going to get much more competitive, and quite fast, so good luck to Twitter and all who sail on her - I think they will need it. And just in case, as the FT notes: ....even though their names betray their origins, many of these businesses are expanding to include other social networks, such as MySpace and Facebook – just in case Twitter turns out to be a fad after all. Very sensible - build a brand and early user base on Twitter but be ready to move across other ecosystems. Or even better, plan to be across all from teh start - the risk is other platforms will build on these other ecosystems too. From a funding point of view, a flutter on Twitter is a great idea - but betting the nest egg probably isn't! Friday, September 11. 2009Technology, Idealists, Utopians, Hype and Chasms
Interesting article on Johnny Holland about the tribes that follow radical innovations:
Research by anthropologists and sociologists has found that the introduction of an idea or innovation into a society creates two groups: utopians and idealists. The idealist has a conservative world view and is content with the status quo. The utopian on the other hand has a revolutionary world view and want to transform society with new ideas. Recent research has shown that this concept holds true for the introduction of new products and services. Not sure that the term "idealist" quite captures a conservative, change resisting sort of bod, but hey thats soft sciences for you This concept of utopians and idealists comes from Karl Mannheim, one of the founding fathers of sociology. Mannheim saw that the utopians wanted to make the world a better place by innovation and new ideas, while the idealists where worried that the world would deteriorate, if untested new ideas where introduced. His book ‘An Ideology And Utopia: An Introduction To The Sociology Of Knowledge‘ introduced the concept of sociology of knowledge. They then argue that Macs are for Utopians, PCs are for idealists: The battle between Mac and PC may not be as alarming as the battles between the Communists, and Nazis in 1930’s Berlin. But Apple through its marketing makes it just as revolutionary to some. Research by WPP’s, (the advertising conglomerate), BrandZ shows Apples brand messages actually puts off the idealists [PDF], but encourages the utopians. Apples adverting ‘call to action’ are a Revolutionary message to buy an Apple. The first Macintosh TV ad ‘Why 1984 will not be like 1984’ emphasised this message. This was continued with the ‘Think Different’ campaign, followed by the ‘I am a PC vs. I am a Mac’. The argument is that if you are introducing a new product (applies to service, idea, etc too I think) into a new market, it is more suitable to identify and research the needs of the Utopians.The only problem is that there is a limit to the number Utopians - Apple typically tops out at c 15% of a market, even though it is a revolutionary early entrant (Microcomputer, mobile music, mobile 'Phone.......). In fact, I'd hypothesize that the number of Utopians is a fairly close map to the number of Early Adopters that one gets before hitting The Chasm. As evidence I'd use the Hype Curve - there is very little "bad news bear" talk going in the early days of the New New Thing's rush up the hype curve - in fact, if you are a voluble sceptic (Cue Andrew Keen, stage left) you get vilified. Its only when the chasm between the promise and the reality manifests itself outside of the Kool Aid Drinking sect that reality occurs, and it all falls into the Slough of Despond. Thursday, September 10. 2009iTunes and Low End Disruption![]() Incremental Low-End originated Disruption (Wikipedia) Article on TechCrunch about iTunes needing a simpler mode for many users: Facebook integration. Tweeting my music interests. AppleTV. Full-screen album extras. App management. An entire online store. Smart playlists. CD burning. Ringtone creation. Tips the scales at 88MB. All this in what is essentially the only music player on OS X. At some point enough is enough, and for me it was enough years ago. For god’s sake, Apple, all I want to do is play my music. I was immediately reminded of the concept of "Low End Disruption" mooted in Christensen's Innovators Dilemma: "Low-end disruption" occurs when the rate at which products improve exceeds the rate at which customers can adopt the new performance. Therefore, at some point the performance of the product overshoots the needs of certain customer segments. At this point, a disruptive technology may enter the market and provide a product which has lower performance than the incumbent but which exceeds the requirements of certain segments, thereby gaining a foothold in the market. A fertile field for all those MP3 player makers and mobile operators methinks - but can they replicate the music deals? Internet Manifestation
Yesterday, 15 German bloggers published that must-have of all intellectual movements, a Manifesto (see notes on the 100 year old Futurist Manifesto here). Seth Godin demands it as a first step to recruiting your own personal Tribe, and many a Wannabee has followed, whether it suits or not. Thus we were a bit sceptical - Yawn, Yet Another Media-grubbing Manifesto, usually a thinly disguised attempt to set oneself up as chief swami and tithe-taker. This one is different from the bulk of 'em, as (i) it is written by a team, (ii) it deals with a very real subject, to wit the future of journalism, and (iii) it is clearly trying to help the debate rather than self-aggrandize.
As the Grauniad notes, their reasons for doing it were classical honest whistleblower motives: We were tired of the fact that the discussion about the future of journalism doesn't take the reality of the internet into account, but revolves around the wishes of how the publishers think it should be," said one of the initiators of the manifesto, Sascha Lobo. That point about the mainstream media only reporting the voice of the powerful is one of the most frequent criticisms of serious MSM (and in our view has been one of the major points of information arbitrage that allowed blogs to get so far, so fast - the others being interactivty, economics and 24/7 sleb stalking). Anyway, its over here if you want to read it yourself - I've copied it and annotated it with my thoughts [in square brackets and italics]. Ignore the manifesto-ese its written in and go for the meaning: Internet Manifesto I came to praise the Manifesto, not to bury it in bon mots and layers of lacunae, and otherwise quibble! But it is the role of all Manifestos to raise their standards on the sunny high ground, and the role of all followers to try and pick their way through the rocks and mud on the lower slopes By the way, I dug out a whole lot of Douglas Adams' views on media from 1999 over here - it makes a fascinating read along with this manifesto. If I may be so bold, I would argue we are living in a transition - a Schumpeterian Creative Destruction cycle in fact - as one economic model of media replaces another. The last time this happened was when TV took over from Newspapers....... This Manifesto is a guide to the endgame, but it written from the deck of a ship in turbulent seas and future sightings will also need to be taken. But its a bloody good start, nonetheless! Wednesday, September 9. 2009The Innovator's Dilemma - Renaissance style
I was fascinated to find that a friend of mine, working in the field of Innovation and Change Management, wasn't aware of Niccolo Machiavelli's (1469 - 1527) view on the subject (yes, that Machiavelli). So here it is:
“It must be considered that there is nothing more difficult to carry out, nor more doubtful of success, nor more dangerous to handle, than to initiate a new order of things. For the reformer has enemies in all those who profit by the old order, and only lukewarm defenders in all those who would profit by the new order, this lukewarmness arising partly from fear of their adversaries, who have the laws in their favour; and partly from the incredulity of mankind, who do not truly believe in anything new until they have had actual experience of it. Thus it arises that on every opportunity for attacking the reformer, his opponents do so with the zeal of partisans, the others only defend him half-heartedly, so that between them he runs great danger." By the way, Machiavelli's Bad Rep is largely because he just wrote down what the reality of the day looked like (and much is relevant today, cf Prez Obama's health reforms). But for some odd reason people don't like gritty reality exposed too far, and he was vilified by both those who found the realpolitik of human relationships all too painful to accept and those who didn't want it all exposed. Honesty, best policy?..... Ask any whistleblower.................. Some things are ever thus. The 09/09/09 Post - Collapsonomics and Government SpendingGovernment Spend 2007/8 by Department (from Guardian) 09/09/09 (this post was started at 09:09 GMT as well) is one of those dates which is supposed to herald an End To The World As We Know It, and this time I think it may actually have some truth to it. Last night on the BBC2 program Newsnight, I was intrigued to hear that there is a part of Her Majesty's Government modelling a 20% reduction in Government spending. This is the extreme case we modelled earlier this year as part of some Collapsonomics pre-prep for a NESTA pitch - it wasn't used (We reckoned they found it too contentious then The underlying issue is that we have essentially given one entire year's worth of tax revenue (aka Government spending) - and then some - to bail out the banks (£700bn and counting) without extracting any structural changes in return, apart from putting nearly all the risk into public ownership while still privatising the profits. We are told we will get much of it back. But the banks, predictably, have chosen to continue to spend the money in much the same way that they did to bring about the whole Crunch*, with the prudent exception of making virtually no loans to consumers or small businesses, ie to the people who largely funded the bailout. Anyway, to make ends meet now the piggy bank is empty, The Govt has to find money to pay for itself - and one of the ways they may do this is to actually cut costs rather than just tax the population some more. (I say may, it has only recently been acknowledged that they will have to reign in spending some time in the future). So here is what we imagined in the scenario planning (in summary): - You can't tax the population much more - taxes are already at the top of the OECD range, and in a year or so's time it will be clear that the money from the bailout is being frittered on bankers' bonuses, cheap M&A money and good old stock market speculation while at the same time strangling SME loans and mortgage spending. The public won't (possibly can't) pay up without wanting that all sorted. As you can see, 10% is painful but do-able - don't fund Scotland and Wales anyomore for example (let 'em taste real independence) and cut all spending on fripperies like International Aid (Charity begins at home) and Sport and Media. Cancel the Olympics. Sell Ch4 and the BBC for a bit of spare cash. As you can see, all those would be fairly uncontroversial and easy to pass politically (I semi-jest - these were just tongue in cheek examples, but you can see the emotional issues - and what would you do for your 10% off then ?) But when you get to 15%, and 20%, you are talking serious stuff. As you can see, getting out of Afghanistan is a small sum in these scenarios - heck, closing the entire Defence Complex isn't nearly enough. So your eyes swivel inexorably to those Big 3 - Health, Education and Welfare. Health is a toughie - the UK spends 8% of its GDP on health vs Europe's 12% average and the US 16%, any cuts and you are worse than many developing countries. Education - well, that is the country's future competitiveness you're talking about. Its like corporates cutting R&D in times of crisis. (Whats that you say - all corporates cut R&D in times of crisis?). And then there is Welfare...... which gets a tad emotional, to say the least. And the "Tiddlers" are a land of Sacred Cows and Quangos that will fight to the last gravy boat to keep themselves entrenched. As you can see, we are in for an "interesting" time of political media manouvering as both major parties try hard not to let these basic numbers and their interconnectedness soak into the public mind. But thanks to the wonders of the Internetz, here they are for your enjoyment..... Oh - one more thing - in most countries, spending cuts greater than 10% bring massive public disorder, by 20% you often get - well, historically anyway - "regime change". Now, we have been spending a lot of time since then working out ways of getting the UK out of this, but that is for another post. One thing is for sure however - the behaviours that got us in are the wrong ones to get us out, and we will have to see some radical structural changes to get out. Which is, of course, the last thing any political party moulded in the current system wants to hear...... and which is why the changes will be wrought by radicals. (In fact, we are of the opinion that the next few years may change the political landscape radically if these scenarios come to pass) Contentious stuff, but that doesn't make it unlikely. Afterthought - like many others' I've been reading the "Government 2.0 stuff" - but to its more utopian proponents, I'd say this - you need to think through how its going to help in a 10% to 20% cost reduction environment. (*Here's a semi-prediction for you by the way - unless changes are made soon, we will have another Crunch when the banks have blown the bailout money too, but next time there will be no bailout money available, owing to above issues. You then get to a situation not dissimilar to what happened in the 1930's after the Great Crash, and led to a rash of despotic regime changes and a ing great war. Why will it be different this time..... ?)
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